Privacy Policy
Information We Collect
- You Provide to Us: Contact form or WhatsApp messages: name, email, phone, and whatever you write.
- Automatically Collected:
- Technical data via cookies or similar tech: IP address, device and browser, pages visited, time on page, referring URLs.
- Analytics/ads pixels (e.g., Google Analytics, Meta Pixel) may collect pseudonymous usage data.
We do not intentionally collect sensitive personal information on this site.
How We Use Information
- Respond to your messages, quotes, and scheduling requests.
- Operate, analyze, secure, and improve the website (including debugging and fraud prevention).
- Analytics and advertising: measure campaign performance and (where permitted) tailor or cap ads.
- Comply with legal obligations and enforce our terms.
Cookies & Tracking
- We use necessary cookies to run the site and analytics/marketing cookies if enabled in our banner.
- You can manage cookies via the banner and your browser settings.
- We honor applicable Global Privacy Control (GPC) signals for opt-outs where required.
- “Do Not Track” (DNT): industry standards are evolving; we currently respond to GPC rather than DNT.
Disclosures to Service Providers
We share information with vendors who help us operate the site and communicate with you (e.g., hosting, email/CRM, analytics, anti-spam, WhatsApp Business). They may only use the data per our instructions.
- No selling: We do not sell personal information.
- Advertising “sharing” (CPRA): If we use advertising pixels, some states (e.g., California) may consider this “sharing for cross-context behavioral advertising.” You can opt out—see Your Privacy Choices below.
Data Retention
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Leads/quotes: retained for as long as needed to follow up or as required by law.
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Technical logs/analytics: typically [30–180 days], varying by provider settings.
We delete or de-identify data when it’s no longer needed.
Security
We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.
Children’s Privacy
This site is not directed to children, and we do not knowingly collect their data.
Your Privacy Choices & Rights
Choices
- Cookie Preferences: Use our banner to accept, reject, or customize analytics/marketing cookies.
- Opt-Out of “Sale/Share” & Targeted Ads (where applicable):
- Click “Do Not Sell or Share My Personal Information” in the footer; and/or
- Enable a Global Privacy Control (GPC) signal in your browser.
U.S. State Rights (CA, CO, CT, UT, VA and others)
Depending on your state, you may request to access, correct, delete, or obtain a copy of personal information, and to opt out of targeted advertising or “sharing.”
Submit requests at [privacy@yourdomain.com] (subject: “Privacy Request”) or via [web form link]. We will verify your request and respond as required by law. Authorized agents may act on your behalf where permitted.
California Notice (CPRA): We provide the rights above to California residents. We do not use or disclose sensitive personal information for purposes that require a “Limit the Use and Disclosure of My SPI” link.
Nevada: We do not sell personal information as defined by Nevada law. You can still email us to register an opt-out.
Third-Party Links & Embeds
If we link to third-party sites or embed content (e.g., maps, videos), those providers may collect data via their own cookies. Their practices are governed by their privacy policies.
International Transfers
Our providers may process data outside your state/country (e.g., the United States or other jurisdictions). We rely on contractual safeguards and provider policies.
Changes to This Policy
We may update this policy to reflect changes to our practices. We’ll post the revised date at the top. Material changes will be highlighted where appropriate.
How to Contact Us
Questions or requests? Email: claryscleaningservice@gmail.com.